12srepaid
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I think Abu is doing fine. Speaking of tapes/landing panels, it would be great to have diapers with velcro, like Magnifico's.
klo555 said:These are all temporary problems. We now have the two warehouses - so we can take on more stock. We now have a solid plan for tapes moving forward, and we are working with multiple factories to ramp up production globally. Just growing pains.
Llayden said:Just received this e-mail from them. Here it is in case you haven't seen it:
We have had some ongoing complaints since January regarding the quality of the tapes on our 4-tape model products.
In late February, we identified the source of the problem on Medium Simple™, Space®, LittlePawz®, Cushies® and Super Dry Kids™ as using a new version of a standard tape model that was released by 3M in late September. Quality control within 3M and within our team identified no problems, even with tension testing at random intervals during manufacturing. Our customers are the real test, and these ongoing complaints have prompted us to make changes.
With regard to Preschool®, we identified that the tapes used were actually incompatible with the different style of landing zone. We immediately switched to a different style of tape manufactured by another major company that is clear instead of having a white base. After extensive testing, we’re happy to say that the clear tapes used in conjunction with the Preschool® diapers are free of defect and are very secure in real world use.
Due to the above issues, we are going to be doing a sale to clear the defective tape inventory to make way for new inventory that has been manufactured and is in transit to our warehouses. To be clear, we believe we have identified the most prone sections of the batches within our warehouses and have reserved these for this sale.
klo555 said:Downhill? No, That's a little bit extreme. Quite the opposite actually.
We're re-tooling right now for all new tapes across the board, and we need to blow out the old stock (hence the current sale). Manufacturing is behind where it needs to be on a global scale to meet demand, and we're also trying to ramp up. We are literally unable to keep production rates going fast enough to meet demand, and while it's a good problem to have, we get these sorts of complaints where people wonder what's going on.
These are all temporary problems. We now have the two warehouses - so we can take on more stock. We now have a solid plan for tapes moving forward, and we are working with multiple factories to ramp up production globally. Just growing pains.
-Casey, ABU.
DprEffect said:Thanks for passing on that info. that would explain them having almost no stock currently.
Thanks for responding Casey. Perhaps my wording was a bit extreme. I was aware of you guys having some issues with your tapes but was not aware that thats why y'all have been out of stock of a lot of things. Seeing how often you all have been out of stock lately (at least when its time for me to restock) had me questioning what was going on. Again thanks for responding and clearing some things up.
klo555 said:These sorts of rumors can be extrordinarily damaging to businesses. Just my $.02.
klo555 said:You are always welcome to send me a PM on this site, email me personally or call us before speculating that we're going downhill due to things you are questioning... These sorts of rumors can be extrordinarily damaging to businesses. Just my $.02.
-Casey
TeeKay said:If you keep everyone updated as soon as you can, threads like this one and "bad image" shouldn't happen. I guess not everyone wants information on everything, but it sure makes a difference on how your business may be seen.
As for myself, I wasn't aware of the production issues on small sizes, other then it being delayed. I wouldn't have minded if I read as simple as an official "why it's being delayed" tweet about it (or maybe I could suggest a more frequent and detailed newsletter for that purpose, that could also be read on the website). I'm just glad they're out now, and btw, good job on those! Looking forward to the littlepawz and simples!
I love ABU and wish you the best for the future!
DprEffect said:I don't how what i said would be considered "starting a rumor". If voicing things i've noticed lately (In-Stock issues with mediums) is spreading a rumor in your eyes i will say that was never my intentions. Every time ive gone to order the mediums have been out of stock for what i was going to order. I just stated something i noticed and voiced my frustration like many other people here have done for other diapers and diaper companies. If this is more about the title like i said I did admit to the fact that it was an extreme statement but at the same time was more of a question, not a statement. I will pm you next time i have questions or concerns from here on out.
This tread wouldnt even exist if that was the case. I check this site daily. If someone had been posted about the current situation i never would have made this tread, not saying though that its their responsibility to do so it would have just helped clear things up. I dont have them added on social media for the reason of friends and family so if something was posted there i wouldnt have seen it since i rarely check their social media pages. I like the idea though of a occasional newsletter either being posted here or on the ABU site its a good idea.
klo555 said:Anyways, we're not going anywhere. ABU is the career of many individuals that have sold their souls to me.
DLChad34 said:I have noticed that on some the product I order from Abu lately the tapes aren't sticking to the tape landing zones. Even had tapes separate from the diapers so yeah I think that it's bad
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Abu us in the process of fixing the problem or problems with there products weak tapes and such [emoji2] . I will still order from them because they have the better products for such a niche market. They are growing and it's all part of the process.Beloney said:Yup! I've ordered two cases and both had the tape issues. I won't order from them again unless they fix it. The best ones out there are dry 24/7, they stand behind their product. I know from personal experience. Have been buying the for a few years now. My other go to is the Northshore supreme! Those are top notch too. I wish their tapes were a little wider but I've had no issues.