[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Tena Customer Service]
[Tena Corporate Headquarters]
[Address]
[City, State, ZIP Code]
Subject: Concerns Regarding Declining Quality of Tena Incontinence Products
Dear Tena Customer Service Team,
I hope this letter finds you well. I am writing as a loyal customer who has been using Tena incontinence products for over <input time> years. While I have appreciated the reliability and effectiveness of your products in the past, I have recently noticed a decline in their quality.
[Optional: Briefly share your positive experiences with Tena products in the past to establish your history as a satisfied customer.]
Unfortunately, I have observed the following issues with recent purchases:
- [Describe specific quality issues, such as leaks, discomfort, or changes in absorbency.]
- [Provide additional details about any other issues you have encountered.]
I understand that product manufacturing can be a complex process, and occasional variations may occur. However, the consistent decline in quality has raised concerns for me and, I presume, other customers who rely on Tena for their incontinence needs.
As a loyal customer, I value the trust I place in Tena products to provide the comfort and protection I need. I am reaching out in the hope that you can address these concerns and, if possible, provide insights into any changes in the manufacturing process or improvements being made to rectify the situation.
I believe that open communication is key to maintaining a strong customer-provider relationship, and I appreciate your attention to this matter. I look forward to your response and trust that you will take the necessary steps to maintain the high standard of quality that Tena has been known for.
Thank you for your time and understanding. I remain a dedicated Tena customer and hope to continue using your products with confidence in the future.
Sincerely,
[Your Full Name]
(This is AI generated, if it's not obvious. I plan on sending the letter, even though I don't use their products anymore ((I've noticed the declining quality for some time now)) in order to help the community. Maybe they will listen /shrug)