if it is medicaid all i have to do here is every year go to family dr and she writes out a prior auth sends it to medicaid in my behalf and in a couple weeks they send me the ok to use said company to pick out what works best for me in the last few years with some changes for the better i have been lucky that i have been able to buy my own as the ones the state sent me was junk and i was ate up with diaper rash from them i stumbled across northshore and there line of diapers and been buying them i still send medicaid a letter from dr and they do put my diapers on out of pocket and give me a few extra bucks in there hope this helpsphilmydiaper said:I think he may have meant Virginia not Veterans Administration,, but you have to ask him.