- Diaper Lover
eBay gives them 1.5 months, they shouldn't even have thatNot necessarily.
Buyer and seller should both be aware if there is a refund policy and, if so, abide by the policy's conditions.
Makes no difference. The refund policy still applies.
You make a lot of assertions about what people should do to accommodate you. Your dispute over how the refund policy handles missing packages is with eBay, not the customer.
If a feature is included with the item sold, it is assumed that it will work unless it was stated otherwise by the seller. Who's fault is it if you didn't test every feature before the sale? And it's not up to you to determine how important each feature is to the buyer.
You should be aware of the requirements before you try to sell something on eBay. Selling on eBay is a de facto agreement to abide by those requirements.
Sorry if I sound too harsh. I still think you would be happier if you could get over this obsession with "bad" buyers. If your overall business experience on eBay is satisfying and profitable then continue. If not, if you are losing money or it makes you unhappy, then quit and find something more satisfying.
Every store I have heard of or ever bought anything from has a 1 month policy at best
Yes, if it arrives in the condition it is supposed to and works, the seller has done their part
If the item breaks 2 months later that is both past eBays 45 day policy and not on the seller; anyone that expects a seller that has sold a used item to guarantee it works far beyond eBays already generous policy is being completely unreasonable
And I am happy to make sales when they go through as they are supposed to, and the customer doesn't have unreasonable demands
The fact that the guy waited 45 days clearly means he was having fun playing it; there is no reason for it to have otherwise taken 45 days to send it back and ask for a refund
If the HDMI factor was such an important thing, he should have sent it back ASAP and spent the extra $125 at Walmart or any other retail store for a guaranteed to 100% work, every feature system
Anybody can tell you Graphics are not everything, Gaming has been around for Decades with Horrible Graphics (by today's standards); and people still had fun
If one feature is the focus you would not wait 45 days to make a return for a refund; you would realize the one feature doesn't work and find a way and a time to package the system back up and send it out at the post office
Nobody would wait 45 days, and then make a return, unless they were having fun with the system as it still worked with the old style AV cables