Thank you ABU UK

parcelboy2

parcelboy2

Padded Truck driver
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I ordered some nappies from ABU UK on Saturday night and ordered the wrong size of Better dry , small instead of large
Fired off an email asking if they could either change the order and bill the difference or cancel it
Got a reply Saturday night from the USA and today had an email with a link to pay the difference , which I duly did and my parcel turns up tomorrow
👍👍👍👍for customer service
 
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ABUMichaelUK

ABUMichaelUK

Rep for ABUniverse
Company Rep
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95
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  1. Diaper Lover
parcelboy2 said:
I ordered some nappies from ABU UK on Saturday night and ordered the wrong size of Better dry , small instead of large
Fired off an email asking if they could either change the order and bill the difference or cancel it
Got a reply Saturday night from the USA and today had an email with a link to pay the difference , which I duly did and my parcel turns up tomorrow
👍👍👍👍for customer service
Click to expand...
You're very welcome - we're always happy to adjust things and it's always easier when the customer realises straight away and asks before it's packed :)
 
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