So Mad

BabyJackJack

Est. Contributor
Messages
28
Role
  1. Diaper Lover
I should have had a delivery arrive from Bambino Diapers last Monday, but never received anything! From what I understand via a “Live Chat” with UPS, they lost my package! I have already paid for the shipment! It would have been a good deal if I had received the product! Instead, I am out of $80! 😡 Advice?
 

foxkits

Est. Contributor
Messages
1,864
Role
  1. Adult Baby
  2. Babyfur
BabyJackJack said:
I should have had a delivery arrive from Bambino Diapers last Monday, but never received anything! From what I understand via a “Live Chat” with UPS, they lost my package! I have already paid for the shipment! It would have been a good deal if I had received the product! Instead, I am out of $80! 😡 Advice?
Call bambino have them file a claim reship order.
 
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PaddedInHaslet

Straight Diaper Lover
Est. Contributor
Messages
1,110
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  1. Diaper Lover
Call Bambino. They will be able to make the claim with UPS and should either refund you for it or send you a new order.
 
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BabyJackJack

Est. Contributor
Messages
28
Role
  1. Diaper Lover
PaddedInHaslet said:
Call Bambino. They will be able to make the claim with UPS and should either refund you for it or send you a new order.
I emailed them twice and have heard nothing. I called but got a recording saying to email. I am very concerned!
 

LePew

Staying dry in the city of rain
Est. Contributor
Messages
785
Role
  1. Diaper Lover
BabyJackJack said:
I emailed them twice and have heard nothing. I called but got a recording saying to email. I am very concerned!
It’ll be fine, don’t worry. Package loss happens but you won’t be the one taking the loss.

You won’t be getting those diapers though, so that sucks.
 
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dogboy

Est. Contributor
Messages
19,072
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  1. Adult Baby
  2. Diaper Lover
If you bought them via credit card, you can have the cost taken off your card by calling their phone number.
 
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IMNdiapers

lil’Cowboy
Est. Contributor
Messages
66
Role
  1. Adult Baby
  2. Diaper Lover
  3. Little
  4. Incontinent
  5. Carer
  6. Other
I feel your pain, I recently had a shipping nightmare with UPS, they ended up losing 6 cases of diapers and damaging 4 other cases… I’m still dealing with trying to get it resolved now. I wish you luck.
 
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BabyJackJack

Est. Contributor
Messages
28
Role
  1. Diaper Lover
Thank you all for your comments and suggestions! I am on it!
 
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