Could not agree more! They are the absolute worst. I had a package from NorthShore get delivered to the wrong house. I called fed ex and was jerked around for days. They could care less and didn’t try to make it right by any means. North shore was awesome and re sent it but would be nice to not have to worry about that stuff. Deff impacts my choice in buying again when I never have issues with amazon or ups
I agree, fedex is ok but the last few times instaed of putting the package right next to the front door they leave it where is almost off the porch where it can ve seen and easily stolen, ups would be a little easier
While your concerns are valid, using this forum as a request page for a particular company is likely going to be [slightly] frowned upon by the mods. Perhaps wording the title and first post a bit differently would be a much better way to keep this thread on the straight and narrow. Asking the NorthShore rep why they don't use shipper X would be perfectly acceptable for interfacing with the rep who (to my knowledge) regularly checks this website. So by that measure I would also like to point out that the rep does actually respond to PMs as well; which is much more appropriate for this type of direct question.