guest said:
People dont see the picture of how they threat their customer, mind you i saw a few other people mention bad service in other ways
but the thread where i posted it got deleted right quick, and it was to do with being charged for something they dint have and dint ship then changed theme re stocking fees , ect
It really isn't fair of you to bash them like this.
For one, they probably can't talk about why they banned you for privacy reasons.
For another, there's an ADISC rule that prohibits them from getting involved in talk like this:
Moo said:
Company reps may not use ADISC as a platform for resolving disputes with their customers.
Basically, they're bound to much stricter rules than you are, and you're taking advantage of that by publicly bashing them in a place they can't respond. And they're in the unenviable position of just having to sit back and take it.
In other words: you're being a bit of a jerk by treating them this way.
Now sure, you may feel like they messed up in how they treated you... but by the same token they're a business, they don't *want* to turn down customers so if you did something bad enough they decided they had to ban you totally from doing business with them... it makes me wonder. I mean no business wants to turn away customers, especially not a company that sells niche products to a small community of people online where reputation is important.
Regardless of who is to blame for what happened, you really need to sort it out with them, directly, or move on.
Bashing them like this in a place they can't respond about something that for privacy reasons they probably can't talk about is... not really fair to them.
I've not had much interaction with ABU reps personally. In fact the only interaction I've had with ABU reps recently was one of their reps asking if they could post something on ADISC, which I consider a positive interaction as I always appreciate it when reps ask before posting something. I feel like it shows they're making an effort to do things the right way.