Simply put, this one man has done more to benefit incontinent people and ABDLs than probably anyone else, ever. IIRC he was the one that initially convinced Abena to start shipping their products to US retailers.
Though I don't believe I've ever had direct dealings with him, that company is fantastic. Their shipping times are insanely fast. Not a moment is wasted with XP Medical. I'll never order from another company, as far as I'm concerned.
Any adult diaper retailer who doesn't acknowledge the presence of the AB/DL community is foolish as we probably make up almost half of their customer base.
XP Medical is a little pricy even for sample packs which is why I've only ordered samples from them twice.