Carewell.com questions

Beowulf

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So I’ll usually do most of my shopping on Amazon but the prices aren’t always the best. I recently found some abena M4s on Care well.com and a 42 pack is only $50 with free shipping too, that’s better than the fluctuations on Amazon, usually around $60.

That’s really great but does anyone have experience with buying from Carewell?
 

Beowulf

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OOF my bank card won’t work for them ugh I hate my bank. I’m gonna switch soon my bank is a real pain in the ass.
 

Pantyman

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I had good experiences with carewell . I wish they had some true ABDL diapers instead of just all the commercially available diapers . but I have bought my boosters from them.
 

Savant

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Yes, I order from them. I don't have much experience from them, but their shipping times are amazing. I also order the nutritional stuff from them and noticed they ship the diapers super quickly but may take an extra day or so on the nutritional stuff
 

iluvdps2

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So I’ll usually do most of my shopping on Amazon but the prices aren’t always the best. I recently found some abena M4s on Care well.com and a 42 pack is only $50 with free shipping too, that’s better than the fluctuations on Amazon, usually around $60.

That’s really great but does anyone have experience with buying from Carewell?
I use Carewell frequently, especially for Abena L4 diapers. Shipping is super fast and they have great prices.
 

Savant

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Question to other members who use carewell: Do you know about their policy regarding defective products? I've received a few products where the padding was faulty or the tapes ripped off as soon as I went to tape up a new diaper and have heard some companies will reimburse for that but as carewell doesn't make their own products, I wasn't sure their policy about that.
 

iluvdps2

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Question to other members who use carewell: Do you know about their policy regarding defective products? I've received a few products where the padding was faulty or the tapes ripped off as soon as I went to tape up a new diaper and have heard some companies will reimburse for that but as carewell doesn't make their own products, I wasn't sure their policy about that.
Short answer: I do not know.
You would be well served to send them an e-mail (they are super responsive) and ask that question. Their return policy states that items should be returned unopened/like new, which isn't really possible when you discover issues while trying to apply a diaper.
 

Savant

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I want to post an update here about carewell. A week or two ago, I placed an order with them. I ordered about 5 items and 4 of the items came last week without issue. However, one item just did not ever ship. Yesterday, I finally sent an email about the item, asking what happened to it. They responded saying they were deeply sorry for the mistake, they are sending a replacement of the product, and they are also giving my account a 5$ credit for any difficulties the mistake may have caused. Despite the mistake on their end, their customer service seems to be A+.
 

kratox

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I've been buying the molicare elastics from them. I haven't had any issues but I can't exactly get the molicare elastics just anywhere so probably a bad comparison in terms of price.
 
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