As I live in germany things may be different...I've heard a lot of good (and bad) things sites like ebay and amazon, so is it worth setting up a seller's account there? In case anyone asks, I'm planning to sell some old textbooks and other things of that nature.
"As Is" means nothing on eBay, they still have customer support to back them up and get a refund.I wonder if tighter wording in the sellers' description of items would avoid having Paypal refund the scammers.
IE: Instead of saying "It's used but works" it's "As Is". In other words "However you get it, that's how you get it." It's how a lot of places sell items. You usually can't go into a secondhand shop and buy something and then come back the next day and say "This is broken! I want my money back!" They'll just say "Sorry, but it's sold as is. If you didn't look at it and it was broken, it's not our fault." (Yeah, people will fuss a LOT but basically that's the gist of it.)
Basically yeah, at times it is like they believe the customer too much, other times they act like the buyer is at fault for somehow not knowing they were gonna be scammed.So I get the sense that ebay doesn't care much about maintaining honesty? Or only in certain situations, or what exactly?
Another thing is they let the buyer keep your stuff for 45 days and then send it back and still be eligible for a refund 45 days to play with your stuff, ruin it, buy a broken item and pull "Le Olde Switcharoo" and send you a broken item in place of your brand new item and claim it arrived broken, and they hold cancelled orders against sellersHm. Contractual wording should stand up in a 'I didn't get what I wanted' type of way.
eBay is weird though, they're not like a real life auction where a bid is considered a sort of contract. (IE: I am bidding on this item, therefore I am obligated to purchase it if I win the auction.) They'll let people back out, but if you get 'known' for it in real life, they just won't sell to you at all. (And really here you're not talking about people backing out, you're talking about people abusing a system meant to make sure that people aren't being sent a brick in the mail when they bought a toaster.)