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- Role
- Adult Baby
Yes, an absolutely terrible product from an absolutely terrible company to deal with. I think the analogy to the Dollar Shave Club (another complete fraud... by the way if you want to mail order blades, try Harry's...great product, great service) is quite apt.
I decided to give them a try. On the upside, they look pretty nice. Kind of a fuzzy gray lowrise men's brief. That's the only good thing. Inside is a tiny insert like a men's guard that is the sole functional part.
They are completely non-functional. While they have standing leak guards, I'm not sure why. The insert is smaller than most of the guards on the market (either the Depend or Tena). The thing is not absorbent at all, even if you hit the "guard" part. And worse yet, anything that does end up there starts weeping through the front of the brief in short order. In fact, as near as I can tell, you'd be better off sticking a handiwipe in the front of your pants for all the good these things do.
No problem, says I. Nothing ventured, nothing gained. I was only out the $5 shipping for the "free" trial. But wait. You can't go online and cancel. While you can change the amount and frequency of your orders, they won't take the cancellation that way. Fine, call their 800 number. After ten minutes of music on hold, you get routed to voice mail. Left a message telling them if they charge anything more to my AMEX card it will be protested and reversed immediately.
So, anyhow. As horrendously bad as these things are and as impossible as they make it to cancel, I recommend you not even try the "free" trial unless you want to open yourself up to a lot of frustration.
I decided to give them a try. On the upside, they look pretty nice. Kind of a fuzzy gray lowrise men's brief. That's the only good thing. Inside is a tiny insert like a men's guard that is the sole functional part.
They are completely non-functional. While they have standing leak guards, I'm not sure why. The insert is smaller than most of the guards on the market (either the Depend or Tena). The thing is not absorbent at all, even if you hit the "guard" part. And worse yet, anything that does end up there starts weeping through the front of the brief in short order. In fact, as near as I can tell, you'd be better off sticking a handiwipe in the front of your pants for all the good these things do.
No problem, says I. Nothing ventured, nothing gained. I was only out the $5 shipping for the "free" trial. But wait. You can't go online and cancel. While you can change the amount and frequency of your orders, they won't take the cancellation that way. Fine, call their 800 number. After ten minutes of music on hold, you get routed to voice mail. Left a message telling them if they charge anything more to my AMEX card it will be protested and reversed immediately.
So, anyhow. As horrendously bad as these things are and as impossible as they make it to cancel, I recommend you not even try the "free" trial unless you want to open yourself up to a lot of frustration.