I think I can help you.. I, uh, know people that work there
Once your order is placed, you should get an invoice via email. It's just informational and shows you placed an order.
You'll get an order shipment email with a tracking number once the order actually ships, and it will contain a tracking number around the bottom of the email. You can plug that number into the shipping company (UPS / USPS) and see where the package is at. It usually take 24 hours for the first few scans to show on the tracking and to get an estimated delivery date.