Hi Guys,
I'm from ConvertUps - we noticed quite a few orders hit the site from this thread over the past few days so I thought I'd come on and take a look.
We now have a variety of shipping options on the site at
www.convertups.com - you can select free economy shipping, which can take a few weeks to get to the US, or regular shipping which takes around 2 weeks and we now also offer expedited shipping which has full online tracking and is signature on delivery, so you can choose how quickly you want them to arrive.
We charge a bit extra for the faster shipping options, economy shipping is free. If you spend more than a certain amount (buy 2 or 3 ConvertUps) we give you free expedited shipping. It's all displayed automatically at check out so you can choose what you want.
We are currently sold out of the Aqua design after a huge surge in orders, mainly from the US and Canada, so we will be out of stock of those for the next few weeks.
In terms of shipping, ConvertUps ship in a plain white C5 envelope, like this, nothing outside indicating the contents except a customs square printed on the envelope listing the contents as "Clothing" for customs purposes. We must include this when shipping outside of Europe:
In terms of the quality, we are constantly refining and tweaking the design based on customer feedback. We are working on new extension pieces which will adapt each size to fit larger customers, so you can use a medium for a large size, large for an XL size and probably most importantly make an XL in to an XXL or XXXL without having to go down the bespoke order route. These will be for sale on the site very soon, and will be compatible with all ConvertUps.
If you have any questions or feedback please drop it to us via the following contact form:
https://www.convertups.com/pages/contact-us
And we'd love you to complete our survey at:
https://www.convertups.com/pages/convertups
We currently have a large number of orders being processed, so there may be a few days delay before your order is shipped, but we will keep you fully updated during the process, and will notify you as soon as your order is shipped, including the tracking code where applicable.
Thanks guys.