Safariwolf
Est. Contributor
- Messages
- 372
- Role
- Adult Baby
- Diaper Lover
- Babyfur
I just wanted to ask if anyone has ever ordered from aww so cute and how their experience with them was thanks for the feedback
Safariwolf said:Thanks Trevor I ordered some pajamas from them that's why I was asking fingers crossed I don't have any problems
Safariwolf said:Yea they had a 10% discount so I figured I would give it a try basically free shipping
Safariwolf said:Well my order shipped today so far so good hope they get here soon
Safariwolf said:No just awww so cute so far having money issues sadly
Safariwolf said:Well good news it seems my jammies arrived in the mail today just waiting to leave work so I can open them up :3
I will deffinantly post how the quality is unfortunately I had to move back to my parents were I have limited privacy but Thursday me and mommy will be in a hotel for the night were I get to meet another little for the first time :3TeddyBearCowboy said:How did they turn out?
I am curious, as I have been a customer of Aww So Cute for quite a while, but I am headed a different direction now. The purple Aww So Cutes diapers used to be my favorite diaper, but they now do not offer them in cases, just packs. I haven't yet updated my profile, as I believe it says that they are still my favorite. That is no longer the case.
I have also had issues with packs of the diapers only having one tape on one side where there is supposed to be two. I have also had a second experience where the plastic backing was not glued on correctly. While I reported these, it was quite the process to get a satisfactory resolution. I sent email, then pictures, and finally ended up returning the diapers (at my own cost) to then get replacements, but not what I would have hoped for. When you make a product and there are problems with the quality, it is generally understood that you want to not just fix the problem, but offer a bit of an incentive for the customer to keep coming back. Such as when you go to a restaurant and something isn't quite right with the meal, often it may be offered to you for free, or you might get a free dessert to make up for what wasn't done right. In this case, I only had the same number of diapers that had the issue replaced, and I had to forego the expense of shipping the diapers back to prove the defect. Certainly didn't make up for the time, inconvenience, and expense associated with a quality error that was the company's fault.
Availability of products has also been an issue. At times they are out of stock of even the basic things such as diapers, and the onesies and other products often are in stock only a short while, with them making production runs of the product and when they run out, they just are no longer available.
I have a few different onesies, pacifiers, and other misc. items that I have purchased from them as well, and they are of what I would consider sufficient quality, but not really great quality. I have purchased items from many other places that are much better.
Having said this, I still hope that your pajamas turned out well and are what you hoped for. Please let us know your experience.