SorcerorElf said:
So I get the sense that ebay doesn't care much about maintaining honesty? Or only in certain situations, or what exactly?
Basically yeah, at times it is like they believe the customer too much, other times they act like the buyer is at fault for somehow not knowing they were gonna be scammed.
I like to believe in the goodness and honesty of people, but unfortunately some people try to hook people giving Newbies a chance and they use that opportunity to screw the buyer over.
I was literally told I should have known I wasn't gonna get a PS4 pro for the price I paid (which was over $300 at the time, instead I got a $5 magazine with the shipping number that was supposed to be on the packaging containing my PS4P), which 1. Wasnt so low that I should have expected to get ripped off; 2. It was listed as used (and i believe used items should cost less than new), 3. eBay/PayPal shouldn't blame the buyer, they should listen and help them out.
Unfortunately when i needed help all they would do is freeze the money and make me wait almost a full 2 weeks before I actually got a refund.
That's the last time I spend over $100 on anything on eBay with a new seller .
CuddleWoozle said:
Hm. Contractual wording should stand up in a 'I didn't get what I wanted' type of way.
eBay is weird though, they're not like a real life auction where a bid is considered a sort of contract. (IE: I am bidding on this item, therefore I am obligated to purchase it if I win the auction.) They'll let people back out, but if you get 'known' for it in real life, they just won't sell to you at all. (And really here you're not talking about people backing out, you're talking about people abusing a system meant to make sure that people aren't being sent a brick in the mail when they bought a toaster.)
Another thing is they let the buyer keep your stuff for 45 days and then send it back and still be eligible for a refund 45 days to play with your stuff, ruin it, buy a broken item and pull "Le Olde Switcharoo" and send you a broken item in place of your brand new item and claim it arrived broken, and they hold cancelled orders against sellers
That sucks because if you know there is a chance the buyer didn't read anything in your listing and if you don't cancel the order you will have trouble down the line; isn't cancelling the order better than needing customer support with an unhappy customer too lazy to read?
Which is another thing, when have people got SOOOOOOOOOOOOOO busy they cant take a minute to read a listing?
This isn't a problem exclusive to eBay either, I've encountered it many times on CL, LetGo, FB, etc; I thought reading was an ESSENTIAL SKILL everybody knew how to do these days, or are these people 3rd grade dropouts?