I'm shocked that I'm writing this after all the great things I have heard about XP Medical, but I am very unhappy with it right now. On Wednesday I ordered online for the first time from them and I have not yet received a tracking number for the order. I received a transaction confirmation but no tracking or shipping info at all yet. It is vital that I receive a tracking number so that I can inform USPS to hold my package for pickup. If it gets shipped to my apartment directly I will be very upset since it is so risky and I do not want one of my roommates to open my package. I have emailed "[email protected]" to ask about tracking information/the status of my order and received no response. What do you suggest I do?
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