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Thread: Molicare comfort super (pinhole leaks)

  1. #1

    Default Molicare comfort super (pinhole leaks)

    So since ive gone through almost all them im not going to call xp medical to request a refund but I have noticed pretty much every diaper has pinhole leaks in the plastic backed cover. im not satisfied what so ever and probably while never order them again. Did i just get a defective pack or have other experienced the same thing with these diapers.

  2. #2

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    I've recently gone through a sample and have had no issues. Actually, they are probably the most comfortable I've tried recently. Mind if I ask where you bought them? I've been tempted to try switching for a while, but I do worry about the limited capacity. Can't say I've ever experienced the pinhole leak - but I've not gone through many.

  3. #3

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    I think at some point in time all diaper manufactures have runs that have pinholes in the diapers, I had a few last month (dry 24/7's) that was the first time I really had a leak while out.

    Unfortunately unless they start making diapers in a clean room like they do for electronics we will always have pinholes created by dirt on the rollers once in a while. As manufactures start to use thinner plastic and cloth for the waterproof part of the diaper we will see more of the pin hole leaks in the future.
    I wore my first plastic pants over my diaper while out yesterday and I am thinking it may become the norm for me.

  4. #4

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    I'm curious why wouldn't you call them about the defect? I know if I was the owner and you called me I would want the chance to make it right.

  5. #5

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    Quote Originally Posted by Katarn89 View Post
    I'm curious why wouldn't you call them about the defect? I know if I was the owner and you called me I would want the chance to make it right.
    I agree with Katarn89. I would email or call the store and let them know. It might not do any good but it can't hurt.

  6. #6
    incontinentgrl

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    I've ordered the super plus from xpmedical many times and never have I had a problem. Must be a defective package so I'd definitely call!

  7. #7

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    Quote Originally Posted by bnet View Post
    I've recently gone through a sample and have had no issues. Actually, they are probably the most comfortable I've tried recently. Mind if I ask where you bought them? I've been tempted to try switching for a while, but I do worry about the limited capacity. Can't say I've ever experienced the pinhole leak - but I've not gone through many.
    I got them from xp medical.



    Quote Originally Posted by Katarn89 View Post
    I'm curious why wouldn't you call them about the defect? I know if I was the owner and you called me I would want the chance to make it right.
    Didn't call because i didn't experience any pinhole leaks until i was already about half way through the pack. and i'm not one to complain to customer service. I may call though. just didn't think they would refund or replace them after i've gone through half the pack

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