Hi all, I recently bought what I thought was a case of Tranquillity ATN diapers from Amazon, turns out I only recieved a bag of 12 diapers! When the sellers web page clearly states its a case here is the page
Tranquility atn (all-through-the-night) fitted briefs size medium case/84 (7 bags of 12)
Sold by SKY BOOK
I even contacted the seller to confirm that it was a full case this is my mail to him-Hi I've just ordered from you, can you please confirm that this is a case and not just a bag of diapers? If it is the latter I would like to cancel.
This is my first time of ordering from Amazon so don't won't to be ripped off!
Please can you confirm.
To which he replied-Hello.
Thanks for your email. It's a case.
Now to me this should confirm that this should be the case as advertised.
How to I go about getting my money back?
Ive sent a nice email to the seller in question
And have asked if I can return the 1 bag he sent me- plus the package inside has been damaged!
Have any one else had this problem? If so what did you do about it and did you get you're money back?
Any advice would be most welcome!