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Thread: Before asking...

  1. #1

    Angry Before asking...

    Everyone is aware of the tragedy about ABUniverse, some people like ABU, other's complain about it because of their lack of response, long waits of shipping, wrong products sent, etc... I also keep noticing the fact that some people are posting the same stuff "I hate ABU for duh duh duh" and new members who join are like "I love ABU! Buy them for a free cookie!"

    I would like to inform all ADISC members to not waste their time with ABU because you can write a book about how garbage their customer service is. New members who join ADISC will be all like the company is cool or awesome and some might agree that ABU isn't all that.

    These are responses from people I've seen that actually liked ABU



    I think other's have said other stuff but these are from my eyes. I also have seen people post threads on their hate on ABU but I rather not post because I am not criticizing anyone, just stating that ABU is pretty much bad from the start and it's only going to get worse or stay the same and never improve their business whatsoever.

    Some reasons why some members hate ABU are listed

    • Shipping takes wayyy to long or never shows up at all
    • ABU has been known to steal money but not send any products that customers purchased from them
    • Back then, they were listed for Kid Porn (No evidence stating that they show it anymore) (if you want to be technical, they were the supporters of Kiddy porn)
    • ABU rarely or not at all sends an e-mail or returns calls to the customer.
    • ABU has been known to send the wrong products multiple times but would not take it back
    • Never keeps promises about their release date for the next shipment (Not even once have you seen an apology letter stating "re-scheduling next shipment" or "We couldn't keep our date, we will re-post a new date" the website is a ghost town
    • You are buying mostly for the pictures rather than the product itself


    Feel free to voice your opinions about these list's later; these are all correct, not a single one is wrong about them.

    I "personally" am not a member and wasn't even thinking about buying them from the start but after I heard about all the hate from them, I decided to do research and man...I dug up so much stuff it was ridiculous. I always see one thread a day stating "ABU is the worst..." everyone know's, I respect that, we do understand but it's technically saying the same thing over and over like once a week. EP01 said once that he hopes that ABU goes out of business if we spread enough hate about them but in the future they won't go out of business because people still buy from them, they are a huge organization (I wan't to know how) and do not believe a single word we give out to them. ABU lovers will support the site and keep it up and running while we breath their awful air and try to boycott it the best we could.

    The kiddy porn everyone keeps hearing about, not much is now known for it anymore because it's not exposed as much as like last year from 2012-2013. They had like magazines (From an adisc member) full of diaper catalogs but on the kids themselves advertising the picture more than the product. If they were going to advertise a product, then why would you have the entire person or worse a simple child? Kinda degrades the law of advertising and it's a new low. But it was a big thing on there that made half of it's customers very angry about this and decided to flag ABU multiple times, so yeah that's where the kiddy porn came from.

    So pretty much, ABU sucks, we all know about it, so nobody needs to keep repeating threads over and over on why ABU sucks. It's a touchy-subject about ABU and for non-haters of ABU out there, I am sorry to expose this but everyone needs to know seriously...

    If your an EC+ please read this and learn forward: http://www.adisc.org/forum/showthrea...he-Hate-on-ABU

    If you are new, then please heed this advice, move on to another website like bambinodiapers, amazon, babypants, etc... 20% better than ABU

    Feel free to comment.
    Last edited by Snivy; 02-Oct-2014 at 07:07.

  2. #2

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    I always thought the Cushies looked cute, but never ordered from, partially because I liked Bambino better, but also because I heard about all of the negative feedback about them. I never knew about the kiddy porn thing. Like.... its actually on their site OR they have been known to fund the operation?

  3. #3

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    I think new people just come along before reading any of these posts or even joining a forum like this, see the diapers and make an order, which if most of us saw for the first time, we would do the same... Maybe they get lucky and order when there isn't a backorder and get them in a reasonable time, and may be the second order before they start running into ABU's terrible service...

  4. #4

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    It's a shame their customer service sucks because I really liked their Sissy diapers. I would just have to go to Bambino diapers but they are always out of stock on the printed ones so I am stuck with medical diapers which is good enough for me. Just as long as I can find a diaper that works like a diaper. I want one I can do a long pee in without it leaking.

  5. #5

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    maybe a new company will pop up some day, Its not hard to find their suppler from china..

  6. #6

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    I never heard of them besides ADISC. Never was tempted to do a search for them and nothing much has popped up yet. I think o might have seen some of that porn in an image search I did come to think of it.

  7. #7

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    I read on another forum that they recently packed up and emptied their warehouse, could be that they are moving or going out of businesses. Another poster in the same forum posted that they of their order in a reasonable time. I run my own side businesses on top of working more than full time and going to school, so I understand how hectic things can be, but I try my best to inform my clients to delays. I have only ordered from them once, years ago, and I got my order in about a week. I was less than thrilled with the super dry kids and with all the complaints about them I never ordered from them again. Someone also posted that they have a "F" rating with the BBB so I would avoid them till they be their act together.

  8. #8

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    At one point in time I had ordered from ABU and found no problem with them. They even appeared to be improving their customer service, as I called about an order that had not shipped and got through to a real person, they were able to explain the issue, we found a solution, and my order shipped the next day. They even included some extra products to compensate for the trouble. I was very happy with it, and even posted here about it at one point (getting my post questioned heavily, of course).

    Since then, it appears that those responsible for trying to keep customer service on track have vanished.

    Overall, the products are fun to play with, but not great in terms of performance. I can get just as good of a price on high end diapers from Bambino or XP Medical and I know my order will get here within one or two days. For those of us where diapers are for more than play, ABU isn't worth it.

  9. #9

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    Quote Originally Posted by Snivy View Post
    The kiddy porn everyone keeps hearing about, not much is now known for it anymore because it's not exposed as much as like last year from 2012-2013. They had like magazines (From an adisc member) full of diaper catalogs but on the kids themselves advertising the picture more than the product. If they were going to advertise a product, then why would you have the entire person or worse a simple child? Kinda degrades the law of advertising and it's a new low. But it was a big thing on there that made half of it's customers very angry about this and decided to flag ABU multiple times, so yeah that's where the kiddy porn came from.
    Not to be nitpicky, but that's not fully accurate. ABU hasn't, to my knowledge, carried a catalog of minors. That was a different company.

    What happened is ABUniverse offered a new kind of diapers, and used pictures of a minor wearing the diapers in their advertising. Complaints led them to crop the image to just the diaper area, but that didn't lessen the outrage. Another company (QD) also sold/sells the diapers, and they were the ones with the catalog, not ABU. (The original thread on the matter is here.)

    ABU eventually removed the picture, and stopped selling the diapers. Apparently, there's someone with a brain in their PR/marketing department.

    As for the extent of their relationship, I've always figured they had a partnership of some sort, since ABU sold the other company's underwear brand (Tiger) for years. Tiger, like QD, also has sold a creepy catalog with pictures of minors. Carrying their products for years makes it a lot harder for ABU to claim it was a mistake that they partnered with the other company.

    Aside from the Tiger/QD fiasco ...

    It's also not their first partnership with a shady site. They also carried ads for D**ker several years ago. Supposedly, they were unaware of D**ker's content, which is a bit difficult of a claim to swallow.

    Before all that, the owner posed as a happy customer on ADISC - a violation of rule 1 (No lying). Once caught, he proceeded to use ADISC as a place for resolving customer disputes - a violation of our no-advertising policy. Somehow or other, he got off with just moderation at the time, although we later perma-banned him.
    Last edited by HogansHeroes; 03-Oct-2014 at 03:31. Reason: fixed missing word

  10. #10

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    Quote Originally Posted by HogansHeroes View Post
    Not to be nitpicky, but that's fully accurate. ABU hasn't, to my knowledge, carried a catalog of minors. That was a different company.
    I'm not talking about "Star Diapers" I was told (By others, this isn't me speaking, these are former ABU-members) that ABU sold like special coupons for their products or something. They even had a girl listed up there. They cropped the photos in 2013 because of much-hate from their customers. I might have been lied to but there was a comparison that led up to this.



    Quote Originally Posted by HogansHeroes View Post
    Before all that, the owner posed as a happy customer on ADISC - a violation of rule 1 (No lying). Once caught, he proceeded to use ADISC as a place for resolving customer disputes - a violation of our no-advertising policy. Somehow or other, he got off with just moderation at the time, although we later perma-banned him.
    That's a rule on ADISC anyway, Do not Lie or pay the price. That would be stupid to advertise something on a website that ABU is hated on. :p Well 15% enjoy the company while 85% Try to BoyCott it.

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