So I ordered 4 bags (1 case) of Cuddlz from the UK to be delivered to my door around week ago. This morning I got a call from the delivery guy, he said that the package has been damaged somewhat. He asked that would I like him to bring it to a post office for repackaging and delivered by tomorrow, or today even that the box is damaged.
So I thought that the box can't be that badly damaged and said it's okay to bring it today. So around 2pm my door bell rang. When I opened the door, I completely froze, when I saw this delivery guy holding the diaper bags in his hand! He handed them over to me and said that the box was so damaged during shipping that he removed the items inside and brought them like this.
He also apologized and explained that any post worker isn't allowed to see the content of delivered mail or package. I believe we both were equally embarresed. So he gave me the bags and went on his way. I do think I could file a complaint about him of removing my diaper bags from the damaged box, but he was so kind and polite that I didn't mind in the end. And how damaged was the box? Never found out.
I would have loved to see how pale my face was when this happened not sure if I should contact cuddlz, not knowing was the problem in packaging or shipping. Well, I'm glad that the bags are undamaged, get to try my first cuddlz now