Ok so I have Cable Internet 20Mb's with Time Warner Cable and using their router/modum, I/We have 1 Wireless laptop, 1 Xbox 360 wireless, Vizo TV wired, Direct TV Genie wired, 1 PC wired and 1 PS3 wired.
When I'm on the PS3 or Laptop either playing FFXIV or watching Youtube, and my roommate is trying to watch show's On-Demand with Direct TV it's constantly stopping and buffering the whole time for us, all the other stuff we have is turned off, I called Tech support and the lady told me rather the stuff we have is on or not as long as it has been connect in the past it effects our bandwidth now, and the best thing to do is unhook everything form the router, reset it, plug the cables back in and only turn on 1 or 2 devices at a time.
Now to me that sounds like a cheap excuse and they are reaching for straws for something she didn't really know, so i'm wondering does anyone else know anything about Cable Internet, rather this is true, do i just need more speed or ditch TWC for a different company? Though I think my only other option is Windstream DSL I believe.
Thanks in advance for any and all help.