so i have a younger brother who has been sitting in a county jail in tennesee for close to 2 years while his trial runs it course. soon he will be sentenced to 25+ years in a federal prison for serious crimes comitted while in the army. so to make a long story short my brother effed up big time and while we hated each other growing up i still love him despite the despicable things he did and try to keep in contact with him via letters and occasional phone call and so does my mom.
the big problem i have is the high cost prison phone companies get to charge families for the opportunity to stay in contact with their imprisoned loved one. essentially you pay on average 20 dollars and 4.95 for the processing fee and you get less than a 20 min call. i just feel like its high way robbery and sadly you never hear about our elected representitives promoting a bill to put price controls in place in an effort to get prices more in line with a typical phone call......a reasonable profit is one thing but to take advantage of families in distress dealing with some thing like this just doesnt seem right. not to mention there really isnt competition out there so just a couple companies have the whole market for prison phone calls so if you are unhappy, u cant shop around. also customer service is either non existent or you wait on hold for 25 mins or more to speak with some one and believe me, things do go wrong.
so what do we all think about this? im especially interested in hearing from people who have a loved one in prison/jail and have to pay the high prices just to speak with them from time to time.
also how did you cope with not having the person around or knowing what the person faces in prison? oddly it wasnt tell i got a phone call today from my brother, that i all of a sudden felt a wave of saddness wash over me like all i can do is talk on the phone when he calls but totally powerless other wise...