My recovery disk set I created now says it is not made for my laptop model...it is the only set I have for my laptop, no, I'm not mistaken. When I tap F11 at start up (boot screen, where the HP logo appears), it should go into the recovery console, but it does nothing.
Start>All programs>System Recovery>PC Recovery: Using this will wipe my hard drive, which is what I want to do. HP instructed me to click on "PC Recovery" in the menu that comes up, which should then restart (it does) and boot to the recovery console...Nope.
I booted into Safe Mode, ran numerous virus scans, nothing. Any help!? I am dieing here...I need to have my computer running at its best before the weekend is out...which means I need to reformat, please help me.