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Thread: Major Computer Helped Needed!

  1. #1

    Default Major Computer Helped Needed!

    So I have a computer question for you. I got a call from work today telling that there were duplicate files made of documents on a computer(We'll call it Kelly's computer) that were found in a "Shared Folder" on one of our other computers up front. Melissa went into the shared folder to delete the files off of the front computer, but they were not only deleted off the front computer, but also Kelly's. She now does not have those files and they are not in the recycling bin. These were the questions presented to me:

    1). Why did this "shared folder" come up on this front computer when no one physically created it?
    2). Why when Kelly deleted them from the front computer did they get deleted off of her computer as well?
    3). Is there anyway to recover these documents that were deleted, since they were company info?

    I myself have no clue as to why this may of happened, especially the creation of this folder. I am wondering why that folder just suddenly appeared.

    Could you possibly give me some answers to these questions, because I have no answer to them.

    Any help would be immensely appreciated.

    Thank you,

  2. #2

    Default

    1&2) It sounds like the shared folder is a shared network folder. So anyone with the proper network permissions can view it and add and delete files from it.
    3) Were the files only found in this shared folder on those two computer? If so check the recycling bin of the front computer. Also see what sort of backup system your company has.

  3. #3
    nimimerkki702

    Default

    I can't really help you with 1 and 2, but for the third question, if it's not in the recycling bin there is a way that I have heard of to getting it. When you delete something from your computer, it actually doesn't dissapear anywhere, it is in a form where the computer can save something over it. I don't know how to recover it, maby you should search google?

  4. #4

    Default

    I have no idea what operating system everyone is using, so I'm going to assume that everyone has a Windows OS installed.



    1). Why did this "shared folder" come up on this front computer when no one physically created it?
    The "shared folder" that you speak of comes with the Windows OS. The folder itself is not created by anyone. When all the computers are connected in the same network, you can put files in this folder and all computers who are apart of that network can access those files [unless security permissions are being used].



    2). Why when Kelly deleted them from the front computer did they get deleted off of her computer as well?
    If you delete a file from a shared folder on a network, then kiss that file goodbye for everybody; nobody on the network can access it now.



    3). Is there anyway to recover these documents that were deleted, since they were company info?
    I don't think Windows has any software that lets you recover files that have been deleted permanently. However, there are some third party tools that you can download that might help. Some are free, others you have to pay money. The only third party tools I've heard of used for that purpose is Recuva or Uneraser. There are others, so you're going to have to do a google search on it.

    By the way, the longer you wait after you permanently delete a file, the higher the chance that the computer will write over the disk space that that file once occupied. If the computer writes over that disk space, you're pretty much screwed.

    Also, if you don't want to download third party tools, you might want to talk to a business that specializes in data recovery.

    If that doesn't work, then I hope you know someone who has access to use a "Fred". "Fred" was the name of our very powerful and expensive government computer that my tech school used for purposes such as yours. The police department and FBI would use "Fred" to access sexual predators' hard drives in search for deleted child porn and other things.

    I hope this helped. And good luck.

  5. #5

    Default



    Quote Originally Posted by bomb851 View Post
    I have no idea what operating system everyone is using, so I'm going to assume that everyone has a Windows OS installed.



    The "shared folder" that you speak of comes with the Windows OS. The folder itself is not created by anyone. When all the computers are connected in the same network, you can put files in this folder and all computers who are apart of that network can access those files [unless security permissions are being used].



    If you delete a file from a shared folder on a network, then kiss that file goodbye for everybody; nobody on the network can access it now.



    I don't think Windows has any software that lets you recover files that have been deleted permanently. However, there are some third party tools that you can download that might help. Some are free, others you have to pay money. The only third party tools I've heard of used for that purpose is Recuva or Uneraser. There are others, so you're going to have to do a google search on it.

    By the way, the longer you wait after you permanently delete a file, the higher the chance that the computer will write over the disk space that that file once occupied. If the computer writes over that disk space, you're pretty much screwed.

    Also, if you don't want to download third party tools, you might want to talk to a business that specializes in data recovery.

    If that doesn't work, then I hope you know someone who has access to use a "Fred". "Fred" was the name of our very powerful and expensive government computer that my tech school used for purposes such as yours. The police department and FBI would use "Fred" to access sexual predators' hard drives in search for deleted child porn and other things.

    I hope this helped. And good luck.
    Yes thank you. I have talked to some of my IT friends from my university and they gave me some third party stuff to use. I will be working on this tomorrow at work and I notified everyone there to not save anything new to the computers, so hopefully this will go over well. From what was explained to me here, at school, and from friends this may not be as massive as a problem as I though. It will be time consuming, but not impossible to pull off.

  6. #6

    Default

    To recover deleted files I have use a free program call Restore or Restoration and it has worked really well.

  7. #7

    Default

    Also, if your going to attempt some sort of data recovery, make sure the storage device the files were on isn't used until after your attempt.
    For instance if the computer containing the storage device is used between the files being deleted and your attempt to recover them, the location on the device where the files are stored may be overwritten with new data. This often puts a stop to many of the "do it yourself" data recovery packages, as they usually work by comparing the computer's record of where data is supposed to be stored to what's actually present on the device.

    The precise details vary depending in OS, file system and type of storage device, but in all cases switching off the drive immediately and using a different computer (preferably with write blocking software) to attempt the recovery greatly increases your chances of retrieving deleted data.

    Perhaps it s a bit late now, buti hope this helps

  8. #8

    Default

    Once I deleted files that I didn't mean to delete and I just restored them by finding them in the "cache" in "recent items"? If u want more detail on how to do it let me know

    Ginger

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