This is a bit of a rant, and it will probably get me flamed but I have to vent out about this. Last week, I had to call my cell company's support line, which is something I avoid like a plague because I hate their automated system named 'Alex' with a HUGE passion.
When I first got my cell, I was able to talk to Americans. Now, I talk to people with Indian accents. It's hard to understand them sometimes. Their accents are so thick and when you have a hearing loss, it makes it worse. It didn't help I was tired, pissed, and sure I had been double-charged- me paranoid about bank account- I had a hell of a time hearing the two dudes I talked to.
Anyway, I was angry, tired, and annoyed because I'd had a rough night- Well i finally get through and I hear the Indian accent again and it pisses me off right away. Now, I am not racist, but I would rather if I am calling a company, but to hear a good ol' American voice. Not an Indian- In my anger and frustration I said something I shouldn't have- and the dude picked it up. I said 'God, someone drop a nuke on these countries that are stealing American jobs!'
What had made me angry was a friend of the family lost her job at a call center to India a few years back, and she still has trouble finding a job. I have friends who have also lost their jobs to Indians too. Plus, I was having a hard time hearing him through the thick accent. He tried to claim he was an American, and I was like- Yeah right. I got transferred to a supervisor cause I was hostile, and keep in mind- I was tired, upset, and angry as all hell. And guess what, the supervisor had an Indian accent too.
Sure I probably sound racist, but I am not. I was just frustrated. I know it's cheaper for companies to send jobs to other countries, but still- I'd rather hear an American voice than an Indian voice that I can barely understand.