Snugglebanks / Blankensoft

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Minih

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Has anyone has recent experience ordering from Snugglebanks / Blankensoft? I ordered a nappy and a few other bits from them about a month and a half ago, and they accepted my order, but it's not been delivered, nor have I had any subsequent emails from them - even though I've sent a couple across to them (their Twitter feed is quite active, but no joy there either).
 
Its all run by 1 very busy woman (vicky) you must of ordered at a bad time, ie, end of summer holidays and back to school time, when kids come before sewing up orders.

I found the easiest way to get in touch with her was through facebook messenger. In fact i made my entire order through facebook.
 
Quite possibly, but the bounced emails and total lack of response to messages on the website are what's bothered me - if she just let me know that she's super-busy and it should be done soon, that's fine. I'll try FB - thanks for the tip.
 
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