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Thread: Be cautious when ordering ABU Simple

  1. #1

    Default Be cautious when ordering ABU Simple

    I have had an issue with the last two batches of ABU simple I have bought. With the pictures below you can clearly see the mat (padding) does not extend into the front of the diaper like in the original batch. I contacted ABU and the agreed it was an issue and replaced them quickly the replacements have the same issue. I will say ABU was great to deal with customer service is top notch. These were ABU Simple XL, I don't know if the issue goes to other sizes or not. And I did not have the issue with Lil Paws or Space. I've advised them they still seem the have a quality issue with the current batch and hope they can clear it up with the manufacturer. If your a back sleeper you may not have an issues with these as they are but if your a side sleeper you really need that padding to extend into the front of the diaper as it will leak out the side very easily.

    Again Great company, just bad batch of product.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  2. #2

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    Damn, remember this happening with Tena Slip Maxi batches.

    Fingers crossed this gets resolved.

  3. #3

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    Yes fingers crossed, I get my case of simple mediums Monday, they are currently on there cross country tour

  4. #4

    Default

    My cases of medium have been fine. They may have had just am issue with that particular size.

  5. #5

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    I had some mediums delivered to me last week and they were fine for me

  6. #6

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    They've always had a thinner part over the entire area and a "booster" layer in the crotch, but that's a surprise to see it not extending up the end as far as it should. Lot of diapers do that on their higher capacity models.

  7. #7

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    Yea, they told me they are sending the info to the manufacturer to get this resolved. Happy to hear it.

  8. #8

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    Howdy,
    We're actively working on fixing this for future batches. Thank you for bringing this to our attention and working with us on it, these pictures REALLY helped us see what was wrong.

    -Casey.
    ABU

  9. #9

    Default



    Quote Originally Posted by klo555 View Post
    Howdy,
    We're actively working on fixing this for future batches. Thank you for bringing this to our attention and working with us on it, these pictures REALLY helped us see what was wrong.

    -Casey.
    ABU
    So just the XL?

  10. #10

    Default

    In your pictures it seems like the SAP also isn't as concentrated (looks yellowish in the picture) in the upper part of the material (where it's just colorless).

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