I went to a local medical supply store today and it was an excruciating experience. I wasn't even buying for myself but rather for my father who is not incontinent but every couple of weeks he has been going into uncontrollable diarrhea for 24 hours. After that time he regains complete control. He is an amputee and needs to use a bedpan normally because he cannot transfer to a commode or toilet. First I was given a hard time because I did not want the pullup style that they had given me as a free sample last time I went there. My father cannot stand at all so it is very hard to pull down a pullup enough to be able to use his urinal. Then I had to explain to four different people why I needed something with either velcro or resealable tabs. I told each one at the beginning that he only needed it for diarrhea but they still couldn't wrap their heads around why he would need to open and close it. One lady even went so far as to say "You know you are not suppose to reuse soiled diapers." I kept telling them that my father still wanted to use his urinal while wearing the diaper. As someone who wears diapers for enjoyment it astounds me that I am more understanding than these so called "professionals" who deal with people buying diapers on a daily basis, why someone who needs to use diapers for one thing would not want to use them for the other if they don't have to.
It wasn't just me that these people gave a hard time. A guy came in after me with a prescription for a commode and they asked him who it was was for. When he said it was for himself they gave him a hard time because he walked in there fine and he had to explain to the person that he was going into the hospital very soon for a spinal operation before they would sell him the commode.
How do people like this get into a field where you are suppose to show compassion and understanding.I was already planning on buying the bulk of his diapers online. The only reason why I even went there was because I was looking for a backup place to get diapers for my father in case of an emergency. Since his need is very sporadic it would be nice to have someplace to go if we come up short. He can go for weeks without needing one then use 6 in one day. He can't even use mine since he is a larger size than me. I guess I'll have to plan ahead with buying since I am never going back to that store again.
I'm done with my rant. Has anyone else had a bad experience like this with a medical supply store?