by, 23-Apr-2011 at 06:59 (438 Views)
You know how you run into dumb customers at your job? Sure, you got your Grade-A morons who ask you the dumbest stuff.
At a book store.
"I'm looking for a book."
"Okay, sir, what's the title?"
"I don't know."
"Do you know the author's name?"
". . ."
It's hard to remember that YOU know your job well, because you're doing it all the time and know all the little INs and OUTs. The customers (who aren't regulars) don't. Try not to roll your eyes or heave a big sigh when they ask you something they honestly don't know.