Scanner?

Kip · 26-07-2008

OK. I finally remembered to ask. The printer I have connected to my computer also contains a scanner, fax machine and copier, but the scanner doesn't work. Shouldn't it have started working when I installed the drivers for the printer? It is a Dell Photo AIO 922, if that helps. I don't really need to use the scanner, I'm just curious about why it doesn't work.

mm3 · 26-07-2008

What doesn't work about it? Please explain further...

Kip · 27-07-2008

Quote:

Originally Posted by mm3

What doesn't work about it? Please explain further...

Everything works except the scanner. I have put pics on the scanner to scan them to my computer and nothing happens when I press the scan button.

UnMarth · 27-07-2008

Typically, I find that with scanners, they come with there own scanning application. Assuming ou installed the full drivers. You might find A link to it in the programs menu. But I have only had experience with HP scanners. But usually, if you press the scan button on the scanner it automatically launches the app for you on the computer.

If you can't find the app, make sure you download and install the full drivers for the product.

andysetra · 27-07-2008

Improper drivers, maybe? When you open up "My Computer" is there an icon that is named similar to your printer? If so, click it and it might let you launch the windows scanning wizard. That's how I use mine... the 'scan' button on my printer has never worked :P

Diaperboy1234 · 27-07-2008

i have found that with some printers that u install don't always install the drivers for the scanner unless u select the full option. if u really want to use it for it's scanner, they try reinstalling the entire printer and when it gives u the option, selcect full and see if that works. otherwise, i'm not sure what it would be.

Kip · 27-07-2008

Quote:

Originally Posted by andysetra

Improper drivers, maybe? When you open up "My Computer" is there an icon that is named similar to your printer? If so, click it and it might let you launch the windows scanning wizard. That's how I use mine... the 'scan' button on my printer has never worked :P

That worked. Thanks. I opened up My Computer and found my printer and I guess I have to use the computer to scan something. Just like yours, the 'scan' button doesn't work.

andysetra · 27-07-2008

Quote:

Originally Posted by Kip

That worked. Thanks. I opened up My Computer and found my printer and I guess I have to use the computer to scan something. Just like yours, the 'scan' button doesn't work.

The reason mine doesn't work is that, even though I have the massive HP drivers installed for mine, I didn't install the obnoxious software that comes with it. If you installed the Dell software that came with it, the button might work.. that is *IF* you want to install it :P

diapernh · 27-07-2008

most of the scanners with buttons require a TSR to be running in the startup group, or registry. Basically the program that activates the buttons is not the TWAIN driver, and it needs to be installed and running at all times or the buttons won't work

26-07-2008	#1 (permalink)
Kip Banned Join Date: May 2008 Location: Florida, USA Age: 19 Posts: 412 Threads: 21 Gallery Uploads: 8 Reputation: 3	Scanner? OK. I finally remembered to ask. The printer I have connected to my computer also contains a scanner, fax machine and copier, but the scanner doesn't work. Shouldn't it have started working when I installed the drivers for the printer? It is a Dell Photo AIO 922, if that helps. I don't really need to use the scanner, I'm just curious about why it doesn't work.

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26-07-2008	#2 (permalink)
mm3 metallicamaster3 Join Date: Mar 2008 Location: New York Age: 16 Posts: 840 Threads: 49 Gallery Uploads: 1 Wiki Edits: 2	What doesn't work about it? Please explain further...

27-07-2008	#4 (permalink)
UnMarth Mitte! Mitte! Join Date: Jan 2008 Location: UK Posts: 534 Threads: 11 Gallery Uploads: 1 Wiki Edits: 43 Blog Entries: 15	Typically, I find that with scanners, they come with there own scanning application. Assuming ou installed the full drivers. You might find A link to it in the programs menu. But I have only had experience with HP scanners. But usually, if you press the scan button on the scanner it automatically launches the app for you on the computer. If you can't find the app, make sure you download and install the full drivers for the product.

27-07-2008	#5 (permalink)
andysetra Leprechauns! Join Date: Jan 2008 Location: Canada Posts: 1,101 Threads: 6 Gallery Uploads: 7 Blog Entries: 4	Improper drivers, maybe? When you open up "My Computer" is there an icon that is named similar to your printer? If so, click it and it might let you launch the windows scanning wizard. That's how I use mine... the 'scan' button on my printer has never worked :P

27-07-2008	#6 (permalink)
Diaperboy1234 Lurker Join Date: Apr 2008 Location: Queensland, Australia Posts: 18 Threads: 2 Reputation: -2	i have found that with some printers that u install don't always install the drivers for the scanner unless u select the full option. if u really want to use it for it's scanner, they try reinstalling the entire printer and when it gives u the option, selcect full and see if that works. otherwise, i'm not sure what it would be.

27-07-2008	#9 (permalink)
diapernh Regular Join Date: Jul 2008 Location: Ohio, USA Posts: 34 Threads: 1 Reputation: 1	most of the scanners with buttons require a TSR to be running in the startup group, or registry. Basically the program that activates the buttons is not the TWAIN driver, and it needs to be installed and running at all times or the buttons won't work