Quote:
Originally Posted by mzkkbprmt
There is a phrase that the customer is always right.
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The customer is never right. In fact, it's more likely the customer is a big stupid head.
I had a customer that asked for a cup of coffee - but with no caffeine in it.
"Oh, so you want de-caff?"
"No. I want THAT coffee over there, but I want you to take the caffeine out of it. I'll know if you give me de-caff."
I gave her de-caff, and she never knew.